Privacy Policy

Privacy Policy for Kellyville Signs

Last Updated: 20 February 2025

Welcome to Kellyville Signs! We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with our services.

By using our website, you consent to the practices outlined in this Privacy Policy. Please take the time to review the following information carefully.

1. Information We Collect

We collect both personal and non-personal information to improve your experience and service.

a. Personal Information

• Name
• Contact details (email address, phone number)
• Billing and shipping address

b. Non-Personal Information

• IP address
• Browser type and version
• Device information
• Log data (such as pages visited, links clicked)

2. How We Collect Information:

a. Directly from You
We collect personal information when you:

• Fill out forms on our website
• Make a purchase or inquire about our services
• Contact us via email or other communication channels

b. Automatically
We collect information automatically through cookies and similar technologies when you interact with our website. This may include:

• Tracking your browsing activities
• Analysing website usage to improve functionality

3. Use of Information

We use your personal and non-personal information for the following purposes:

a. To Provide Services

• Process and fulfill orders
• Respond to customer inquiries and requests

b. Marketing and Communication

• Send promotional materials, newsletters, and offers
• Notify you about discounts, events, and updates

c. Analytics and Website Improvement

• Analyse website traffic, performance, and trends
• Enhance our products, services, and website usability

4. Sharing of Information

We respect your privacy and may share your personal data only for the following reasons:

a. Third-Party Service Providers
We may share your data with third-party service providers who assist with:

• Payment processing
• Shipping and delivery
• Marketing and advertising

These service providers are required to protect your data in accordance with this Privacy Policy and applicable laws.

b. Legal Compliance
We may disclose personal information if required by law, such as responding to a subpoena, court order, or other legal obligations.

5. Your Choices and Rights

a. Opt-Out
You can opt out of receiving marketing communications by following the instructions provided in our emails or by contacting us directly.

b. Cookies and Tracking Technologies
We use cookies to enhance your experience. You can manage your cookie preferences by adjusting your browser settings. For more information on how we use cookies, refer to our Cookie Policy.

c. Data Access and Deletion
You may request access to, or deletion of, your personal data by contacting us. We will respond to your request in accordance with applicable data protection laws.

6. Data Security

We take reasonable steps to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, we will securely delete or anonymize it.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Please review this Privacy Policy regularly to stay informed of any changes.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: hello@kellyvillesigns.com.au

Thank you for trusting Kellyville Signs with your information.